Menorad Privacy Policy
This Policy explains how Farayand Ravan Rad, the company through which Menorad operates, handles information related to your use of the website and your interactions with Menorad.
Where applicable, this Policy covers information you share with Menorad through use of the website, demo requests, commercial communications, the purchase and Payment process, the start of a commercial relationship or product use, and optional participation in customer-evidence and experience programs.
The details applicable to each of these areas are explained in the sections below.
What information might we receive from you?
The type of information Menorad receives depends on how you interact with us.
Information you provide directly may include your name, contact information, organization name, organizational role, the content of a demo request, and messages you send to us.
If you enter a commercial, purchase, or Payment process, information needed to manage the order, commercial communication, and Payment status may also be processed—but only to the extent that it is actually received and retained by Menorad or the systems it uses.
If Cookies or Analytics tools are used on the website, the final version of this Policy will specifically explain the technical information related to website use that is collected through them.
If you voluntarily participate in an interview, provide feedback, join a Case Study, or take part in a customer-evidence program, information related to that participation is considered only within the scope of the relevant agreement and consent for that process.
Why do we use this information?
Menorad uses information received in connection with the website and commercial processes to continue the relevant interaction and provide related services.
Depending on the nature of your interaction, this may include responding to requests, reviewing fit and coordinating a demo, managing commercial and Payment processes, beginning the relationship and providing support, and maintaining the security and proper operation of relevant systems.
If you participate in programs such as interviews, feedback, Case Studies, or publication of customer evidence, information related to that participation is used only within the scope of that participation and the consent associated with it.
Menorad should not use your information for a purpose unrelated to the context in which the information was received unless that separate use is explained to you clearly and separately.
When might your information be shared with other providers?
Menorad may use other technical and operational service providers to deliver and operate the website, the product, or commercial processes.
In those cases, some information related to you may be made available to the relevant provider only to the extent necessary to perform that service.
Depending on the services actually in use when the website is published, these providers may include hosting infrastructure, technical or AI services, a Payment provider, and website Analytics tools.
The final list and description in this section must reflect the providers Menorad actually uses—not services that may merely be considered for future use.
How long is your information retained, and what control do you have over it?
Menorad retains information only for as long as it is needed for the purpose for which it was received, the continuation of the relevant relationship, operational needs, or applicable requirements.
We use technical and operational measures to protect information in ways appropriate to the type of data and the systems involved. However, no online system or method of transmitting or storing information can be considered completely risk-free.
If you have questions about information Menorad holds about you, or want to make a related request such as reviewing, correcting, or deleting your information, you can contact us through the channel identified in this Policy.
The final legal version of this Policy will define the scope of such requests, applicable retention periods, and situations in which continued retention remains necessary.